Dole is the digital wallet with multiple benefits, designed to make everyday transactions easier and more convenient.
You will need to verify your Dole account with your Bank Verification Number (BVN) to begin.
Ensure that your first name and surname appears exactly as it is on your BVN profile.
- Send and receive money for free.
- Purchase airtime instantly.
- Request money easily from family or friends.
- Create your own virtual dollar card to transact internationally.
Yes, you do.
We hope this doesn’t happen but if it does, you do all that you should do to secure your line and information. When you retrieve your number and get another phone – download Dole and log in to pick up from where you stopped.
The money comes back to your Dole account if it’s unclaimed in 2days (48hrs).
Tell us how it happened and we will take a look. We will get back to you within 24 hours.
When you open your Dole app, there is an eye icon beside your wallet balance. Tap once to hide and tap again to reveal your wallet balance.
You can fund your wallet directly from your bank account, your debit card, bank transfer, scanning a QR code, or using USSD.
Go to your Dole homepage and tap “Fund”. Select the “Card or Bank Account Option”. Enter the amount you want to fund, choose the “card option”, enter your card details, tap “pay” and follow the prompts.
Tap “Fund” from your Dole homepage then select the “Card or Bank Account Option”. Type the amount, choose “bank option” and enter your pin. On the top right hand corner, tap “change” to see different payment methods and then choose USSD and follow the prompts
Tap “Fund” from your Dole homepage then select the “Card or Bank Account Option”. Type the amount, choose “bank option” and enter your pin. On the top right hand corner, tap “change” to see different payment methods and then choose Visa QR and follow the prompts
Tap “Fund” from your Dole homepage then select the “Card or Bank Account Option”. Type the amount, choose “bank option” and enter your pin. On the top right hand corner, tap “change” to see different payment methods and then choose Pay with Transfer and follow the prompts.
Tap “Fund” from your Dole homepage then select the “Card or Bank Account Option”. Type the amount, choose “bank option” and enter your pin. On the top right hand corner, tap “change” to see different payment methods and then choose “Pay with Bank” and follow the prompts
Yes, you can. The receiver will get an instant SMS alert of the transfer and a direct link to download Dole to claim their money.
It does not cost anything to transfer money from Dole to Dole. It is free.
It costs N10 for transfers that are N5,000 and below, N25 for transfers between N5001 and N50,000 and N50 for transfers above N50,000
Wait a while. The money is in transit.
No. You can only send money from your Dole account to your own bank account.
The maximum amount that you can fund your Dole wallet is N250,000 per time and N1 000 000 per day.
DOLE VIRTUAL DOLLAR CARDS
No and it will never be. But it’s cool to have though. Customised, handy and ready to roll with you all over the world or the world wide web.
It fluctuates with the FX market so every time you want to fund your Dole virtual dollar card, we display the current rate for you right on the app.
No, there is no monthly maintenance fee nor are there other hidden charges. After the one-off fee, you are charged just 5% on each transaction that you make.
It will cost you a one-off fee of $2.00
The Dole virtual dollar card is valid for 3 years.
The Dole virtual Card can be used on merchants sites internationally especially sites that have the mastercard Logo – Amazon, Apple Music, Google Play, Envato, Netflix, Udemy, Coursera, Facebook, Snap, GoDaddy, NameCheap, etc. Dole Virtual Card however will not work on bitcoin or binary option sites.
Tap the cards icon on the bottom left on your Dole homepage. tap on Dole virtual Card. Choose the texture and colour you prefer and follow the prompts.
After initiating the creation of your card, it is created in a matter of seconds.
Tap “Dole Virtual Card” from the card icon at the bottom right hand corner of your Dole homepage. Tap on the three horizontal dots on the card followed by “show card details” you would see your card balance and other info displayed.
No. We partner with organisations to make loans available to employees. To access our loans, you must have been pre-approved by your employer.
If you have been pre-verified by your employers, you would get a code to access Dole loans.
It depends on a couple of factors like how much you earn monthly and your credit score. Once you input your pre-verification code on the app, you will see all of this.
It depends on the type of loan and the amount borrowed. For some you have to pay back in one month and others you pay back over a period of four months so it’s your choice.
It takes less than two minutes as long as you have been prequalified by your employer.
It depends on the amount you have taken and how long you plan to repay.
We currently update our database, we might just be close and you could facilitate the process by telling your employer about us.
The interest rate is 2.5% monthly.
Yes you can but there will also be charges attached.
Open your Dole app, tap “spend”, tap “buy airtime” and follow the prompts.
Yes, you can get N50 – N20,000 at a go
You can purchase airtime for MTN, 9mobile, Airtel and Glo.
No you can’t and this is why you must confirm the number before you send the airtime.
It takes just seconds.
DOLE POINTS AND REFERRALS
Dole points are tokens given to Dole users as they perform various transactions on Dole. Different Dole activities attract different points.
You earn 2 points each when you complete a Dole to Dole transfer, approve a fund request or when you purchase airtime for yourself or others on the Dole application.
You can use your accumulated Dole points to perform various transactions like buy credit and pay for transfer charges. You would also be able to convert them as cash if you have 1000 points of multiples of that.
Tap your initials at the top left hand corner of your Dole homepage then tap the benefits button. Tap “Dole referral programme” then tap the share app button to share with friends.
You get 100 naira for the first two people who sign up with your referral code. Including this cash money, you will also get 5 Dole points per referral.
For referring your friends or family to Dole, You get cash rewards and Dole points
Yes, you can use your referral code to invite no more than 10 people to use Dole
Seamlessly. Once you log into Dole and begin to use it, your point will begin to accrue
Tap your initials at the top left hand corner of your Dole homepage then tap the benefits button. Tap “Dole Points” and you would see your total points and a break down.
Yes. You can convert your Dole points to Cash as soon as you have 1000 points or multiple of 1000 points
10 Dole points is equal to one naira
No. you cannot transfer your points to another user.
On your Dole homepage tap “Fund” then tap “Request Money”, type the amount, add a note and then select the number from your phone book.
The person you are requesting money from can choose to give you a different amount than you have requested. They can also add a small note.